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Privacy Policy

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Last Updated: 28 June 2026

Welcome to Imprinted Doroo Ltd ("we", "us", "our"). We operate the website [insert your domain name, e.g., dorooltd.co.uk]. We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, use our services, or fill out our contact and booking forms.

1. Who We Are and How to Contact Us

Doroo Ltd is the "Data Controller" responsible for your personal data under UK law. If you have any questions or would like to exercise your data rights, please contact us at:

  • Company Name: Doroo Ltd

  • Email: [Your Business Email, e.g., info@dorooltd.co.uk]

  • Phone: [Your Business Phone Number]

  • Address: [Your Business Address, London, UK]

2. The Personal Data We Collect

Depending on how you interact with our website, we may collect the following information:

  • Contact Information: Your name, email address, phone number, and installation/billing address provided when you submit an enquiry form or book a service.

  • Project Details: Any information or photos you share regarding your paving, driveway, or concrete requirements.

  • Technical & Usage Data: Your IP address, browser type, device info, and how you interact with our pages, collected automatically via cookies.

  • Payment Details: If you book and pay for services directly through our site, payment processing data is handled securely (note: we do not store full credit card details on our own systems).

3. How We Use Your Data and Our Legal Basis

Under the UK GDPR, we only process your data when we have a lawful reason to do so:

  • To fulfill a contract: To provide quotes, communicate about your paving or driveway project, and deliver our services.

  • Legitimate interests: To respond to your enquiries, manage our business operations, and optimize our website layout and performance.

  • Consent: Where you explicitly agree to cookies or opt-in to receive marketing communications.

4. How Your Data is Stored (Wix Hosting Disclosures)

Our website is built and hosted on the Wix.com platform. Wix provides us with the online infrastructure that allows us to showcase our portfolio and accept customer enquiries.

  • Your data may be stored through Wix.com’s data storage, databases, and general applications.

  • They store your data on secure servers protected by industry-standard firewalls.

  • All direct payment gateways offered by Wix.com and used by our company adhere to the strict security standards set by PCI-DSS.

5. Third-Party Sharing

We do not sell your personal data. We only share information with trusted third parties necessary to run our website and business, such as:

  • Wix.com (our website hosting provider)

  • Analytics providers (like Google Analytics) to study web traffic

  • Essential sub-contractors directly involved in executing your paving installation

  • Legal authorities, if required by UK law to prevent fraud or comply with legal obligations.

6. Cookies and Tracking

We use essential cookies to keep our website running safely and smoothly. We also use non-essential cookies (such as analytics cookies) to understand how visitors use our site. You can control, block, or delete cookies through your browser settings or via our website’s cookie consent banner.

7. Data Retention

We will only keep your personal information for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights Under UK GDPR

You have specific rights regarding your personal data:

  • The right to access: You can request a copy of the personal data we hold about you.

  • The right to rectification: You can ask us to correct any inaccurate information.

  • The right to erasure ("Right to be Forgotten"): You can ask us to delete your data under certain conditions.

  • The right to withdraw consent: If you have given us consent to process your data, you can withdraw it at any time.

To exercise any of these rights, please contact us at our email address listed above. If you feel we have not handled your data properly, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or UK legal requirements. Any updates will be posted directly to this page with an amended "Last Updated" date.

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